With your savings in mind, we ship your selection to you free of charge (to the lower 48 states). Using the U.S. Postal Service, your diamond will be shipped Priority Mail, registered and insured, to your door. Loose Diamond Mart has a 30-day guaranteed return policy to insure you our customer of complete satisfaction.

         You have 30 days from when you receive your diamond to contact us by phone at 256-249-0511. Or you can e-mail us at returns@loosediamondsmart.com. We will promptly notify you of your Return Authorization number. Then send us the diamond via Priority Mail. Be sure to insure it. Include the RA number and all Documentation. Upon receipt and verification your money will be promptly refunded. Remember we also have an upgrade policy.

      Yes we ship to most countries. Please e-mail us to confirm this and to get shipping rates. You are responsible for any import/duty tax.